Privacy and Cookie Policy

This privacy and cookie policy applies to current and former customers, prospects, suppliers and visitors to all websites (including mobile) and apps managed by Hovago Cranes B.V. ( The owner of this website is Hovago Cranes B.V. ("Hovago" or "we"), having its registered office at Toermalijnring 2200 in (3316 LC) Dordrecht, the Netherlands, and can be contacted at +31 (0)10 892 04 70 or by e-mail at According to article 4, para. 7 of the General Data Protection Regulation EU 2016/679 ("GDPR"), Hovago is designated as the data controller for the processing of your personal data.

We will treat your personal data with care by following the rules and principles of the GDPR. Whenever we request your personal data via a Hovago website, application or other digital channel, we will first explain to you why and on what legal basis we need this data. We will then - where necessary - ask for your unambiguous and free consent to the collection, use, storage and, where applicable, transfer of your personal data as described in this policy.

Your personal data is required (in principle) in order to be able to execute a management, sales or rental contract. Your prior, free and unambiguous consent is only required in the event that your personal data is not used in connection with the execution of an agreement, including related services and marketing.

We will use your personal information for the following purposes:

1. To respond to requests for purchase or rental of mobile cranes. These requests may be made in writing, by e-mail or verbally by telephone;

2. To carry out the agreements referred to in point 1. (contractual phase);

3. Marketing purposes. This includes informing you about new Hovago products, services and promotions after you have registered online for our newsletter. By registering, you give us your unambiguous and free consent to use your e-mail address to send you a newsletter with information on Hovago products, services and promotions;

4. Provide information about our new and existing products and related services, taking into account your preferences based on products and/or services acquired or purchased, and your interests based on your use of our mobile and other websites (including any apps used) with your permission. We may also use social media campaigns (Facebook and LinkedIn) for this purpose;

5. To comply with our legal obligations with respect to taxes, etc.; and

6. To develop and improve internal website analytics products and services.

Whose personal data do we process?

We process (collect, use, retain, store and share) the personal information of current and former customers, prospects, suppliers and visitors to our websites and applications.

Who receives your data?

We only share personal information with parties that are necessary or involved in the performance of the agreement between you and Hovago. With all these parties, we have signed data processing agreements with all of these parties that specify the actions to be taken under our authority and on our instructions. These parties are not permitted to process or use this data for their own or other purposes.

Retention period for your data

Your personal data will not be kept longer than is necessary for the purposes set out above or for a period prescribed by law or for a period required by law.


We have taken appropriate technical and organizational measures to protect your personal data and to to prevent unauthorized persons from accessing your personal information. These measures are reviewed, and updated as necessary. The security level of our website ensures that any personal data you enter on our website is sent to our organization via a secure connection to our organization via a secure connection.

Use of cookies

We use cookies to provide our products and services on our websites and applications. A cookie are small pieces of information (files) that a Web site places on your device (such as your computer). The website instructs the web browser you use to view websites (such as Internet Explorer) to store these cookies on your device. Hovago websites use two types of cookies:

1. Functional cookies
Functional cookies are necessary for our website to function properly. We use functional cookies to facilitate navigation on our websites and to maintain certain user settings or preferences in order to optimize your use of the websites.

2. Analytical Cookies
Hovago also uses analytical cookies to measure the number of visitors to its websites and the most frequently viewed information (e.g. by using Google Analytics). The statistical information collected is used to tailor the content of the website or online mailings as closely as possible to the needs of visitors.

List of cookies used:
Cookie name Type Description Duration
exp_tracker Analytics session
exp_last_activity Functional 1 year
exp_last_visit Analytics 1 Year
exp_cookies_all Functional 1 year

How can I manage and switch off cookies?

When you visit a Hovago website or application, you can set your own cookie preferences (with the exception of necessary cookies that do not require permission). Most Internet browsers are set to accept cookies automatically. You can change the settings to block cookies or to warn you when cookies are being sent to your are sent to your computer. You should therefore refer to the instructions for your browser to find out how to update or change your browser settings. If you use different devices to visit Hovago's websites or applications, you must ensure that each browser on each device is set to your cookie preferences. device is set to your cookie preferences. If you turn off the cookies used by Delta or if you do not your privacy preferences, this may affect your experience when you visit Hovago's websites or apps. or applications.

Protection of personal data

Hovago is responsible for the secure storage and transmission of data from your computer to our servers. These servers are located in the Netherlands and, as required by law, in all European countries that provide at least an adequate and appropriate level of protection. Hovago has also taken technical and organizational measures to protect your personal data against loss or any form of unlawful processing. If Hovago works with parties outside of Europe, Hovago will only transfer data where an equivalent level of protection exists or with your prior explicit consent.


Hovago's products and related services are not intended for children. You may not use them if you are under 18 years of age (i.e., a minor).

Your rights

You may at any time request to review, amend or delete your personal information. It is your responsibility to ensure that all information you provide to Hovago is accurate and up to date. Finally, you have the right to lodge a complaint with the Dutch Data Protection Authority [ Autoriteit Persoonsgegevens ] if you do not agree with the way Hovago handles your personal data. If you have any further questions about this privacy and cookie policy or the way it is applied on this website, please do not hesitate to contact us: Toermalijnring 2200, 3316 LC, Dordrecht, The Netherlands - info @

Changes to privacy policy

If Hovago's privacy and cookie policy changes, the changes will be posted on our websites. Hovago therefore advises you to check the Privacy and Cookie Policy on our websites regularly so that you are regularly so that you are aware of any changes. This Privacy and Cookie Policy is governed by the laws of the Netherlands. It was last amended in May 2018.