We will treat your privacy with care by following the rules and principles of the GDPR. Whenever we request your personal data via a Hovago website, application or other digital channel, we will first explain to you why and on what legal basis we need this data. We will then request – where necessary – your unambiguous and free consent to the collection, use, storage and, where appropriate, transmission of your personal data, as described in this policy.
Your personal data is (in principle) required in order to be able to execute any management, sales or lease agreement. Your prior free and unambiguous consent is only required to use your data in the event that your personal data is not being used in the context of the execution of an agreement, including the associated services and marketing.
We will use your personal data for the following purposes:
- To answer enquiries for the purchase of rental of mobile cranes. These enquiries can be in writing, per e-mail of verbally per phone;
2. Carrying out the agreements relating to point 1. (contractual phase);
3. Marketing purposes. This involves providing information on new Hovago products, services and promotions after you have registered online for our newsletter. By registering, you are giving us your unambiguous and free consent to use your e-mail address to send you a newsletter providing information on Hovago products, services and promotions;
4. Providing information on our new and existing products and related services, taking into account your preferences based on products and/or services acquired or purchased, and your interests based on the use of our mobile and other websites (including any apps used) with your permission. We may also use social media (Facebook and LinkedIn) campaigns for this purpose;
5. Fulfilling our statutory obligations with regard to tax, etc.; and
6. Developing and improving products and services for internal analysis of websites.
Whose personal data do we process?
We process (collect, use, retain, store and share) the personal data of present and former customers, prospects, suppliers and visitors of our websites and applications.
Who receives your data?
We only supply personal data to parties who are needed for or involved in the execution of the
agreement between you and Hovago. With all these parties, we have signed data processing
agreements which lay down the actions to be undertaken under our authority and on our
instructions. These parties are not permitted to process or use this data for their own or other
Retention period for your data
Your personal data will not be retained for longer than is necessary for the aforementioned purposes
or within a period laid down by law.
We have taken appropriate technical and organisational measures to secure your personal data and
prevent unauthorised persons from accessing your personal data. These measures will be reviewed,
adapted and, if necessary, updated on a regular basis.
The security level of our website ensures that personal data that you enter on our website is sent to
our organisation via a secure connection.
are small pieces of information (files) that a website leaves behind on your device (e.g. your
computer). The website instructs the web browser you use to look at websites (e.g. Internet
Explorer) to store these cookies on your device. The Hovago websites use two types of cookies:
1. Functional cookies
Functional cookies are necessary for our website to function properly. We use functional cookies to
make it easy to navigate our websites and to retain certain user settings or preferences so as to
optimise your use of the websites.
2. Analytical cookies
Hovago also uses analytical cookies to measure the number of visitors to its websites and the most
frequently viewed information (e.g. by using Google Analytics). The statistical information collected is
used to match the content of the website or online mailings as closely as possible to visitors'
List of cookies placed
Cookie name Type Description Retention period
exp_tracker Analytics Session
exp_last_activity Functional 1 Year
exp_last_visit Analytics 1 Year
exp_cookies_all Functional 1 Year
How can I manage and switch off cookies?
When you visit a Hovago website or application you can set your own cookie preferences (except for
the necessary cookies that do not require permission). Most internet browsers are set to accept
cookies automatically. You can change the settings to block cookies or to warn you if cookies are
being sent to your computer. You should therefore refer to your browser instructions to find out
more about how to update or alter your browser's settings.
If you use different devices to visit Hovago's websites or apps, you must ensure that each browser on
each device is set to your cookie preferences. If you switch off the cookies that Delta uses or set
them to your privacy preferences, this could affect your experience when you visit Hovago's websites
Hovago's websites and applications contain links to other websites.
Hovago is not responsible or liable for any privacy-related issues that may arise in this connection.
Neither is it responsible for the website content, security or ownership of these third parties. We
would therefore advise you to check these parties' privacy policies on a regular basis. Where
possible, you can adjust your privacy settings to your personal preferences.
Protection of personal data
Hovago is responsible for the secure storage of the data and its transfer from your computer to our
servers. These servers are located in the Netherlands and, as laid down by law, all European
countries provide at least an adequate and appropriate level of protection. Hovago has also taken
appropriate technical and organisational measures to secure your personal data against loss or any
form of unlawful processing. If Hovago is cooperating with parties located outside
Europe, it will only transfer data where an equivalent level of protection exists or with your prior
Hovago's products and related services are not intended for children. You cannot use them if you are
under 16 years of age (i.e. a minor).
You can at any time ask to view or amend your personal data or have it deleted. It is your own
responsibility to ensure that all the information you supply to Hovago is correct and up to date.
Finally, you have the right to submit a complaint to the Dutch Data Protection Authority [ Autoriteit
Persoonsgegevens ] if you do not agree with the way Hovago is handling your personal data.
website, please do not hesitate to contact us via: Galvanistraat 39, 3316 GH Dordrect, The
Netherlands – firstname.lastname@example.org
on a regular basis so that you will always be up to date with any changes.